Customer Service Representative Automotive Shop
Saint George, UT
Future Opening: Customer Service Representative Automotive Shop
Full Time • Saint George, UT
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
About the Role
We are looking for a friendly, organized, and reliable Customer Service Representative to join our growing automotive shop team. You will be the first point of contact for our customers, helping them with phone inquiries, scheduling appointments, and handling warranty paperwork.
Key Responsibilities:
• Answer incoming phone calls in a professional and upbeat manner
• Schedule service appointments efficiently
• Assist customers with warranty claims and submit necessary paperwork
• Provide excellent customer service and address inquiries or concerns
• Work closely with technicians and the service team to ensure smooth operations
• Handle basic administrative tasks as needed
What We’re Looking For:
• Previous customer service or call center experience is a plus (automotive experience preferred but not required)
• Strong communication skills – clear, friendly, and professional on the phone
• Comfortable with computers and basic software (appointment systems, email, etc.)
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Positive attitude and a team-player mindset
• Reliable transportation and punctuality
What We Offer:
• Competitive hourly pay: $15–$18 per hour
• 5 days a week, no weekends
• Vacation and Sick time accrues after 90 days
• Supportive team environment
• Opportunity to grow within the company
If you enjoy helping people, have a passion for great service, and want to be part of a busy automotive shop, we want to hear from you!
Qualifications
- High school diploma/GED
- Bi-Lingual a plus
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $15.00 - $18.00 per hour
About Us
About St George Auto Gallery
Since 2009, our dealership has proudly served the St George area as a local family-owned dealership that cares.
Our mission is to positively impact the lives of our customers and employees by ensuring their best interest is our priority by implementing our core values below.
Our mission is to positively impact the lives of our customers and employees by ensuring their best interest is our priority by implementing our core values below.
Empathy - We are aware of the thoughts, feelings, and perceptions of others. It allows us to understand and to see the world from another's perspective, be nonjudgmental, and communicate our understanding of that person’s feelings which leads to caring and trust.
Trust - We are genuinely open-minded, listen, are truthful, reliable and treat others with respect. Trust is something that cannot be asked for or taken, it can only be earned. We must earn trust with our customers and each other every day.
Vision - We have the ability to communicate a bold and shared vision that inspires others. We think differently by looking for ways to be innovative, creative and efficient to better serve our customers and each other.
Inspire - We are infused with energy, passion and commitment to our mission. It stirs our heart, mind, or spirit that leads us to action. Through our actions and behaviors, we inspire others to do their best work and recognize team and individual contributions.
Action - We believe every choice we make and act on is a form of language we communicate to our customers and each other. We take ownership for our actions and responsibilities. We never say, “that’s not my job."
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